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Terms

Harvey Ride Terms of Use

Last updated: 2026-05-07 | Beta launch policies for Mbombela, Mpumalanga.

About Harvey Ride

Harvey Ride is a beta e-hailing platform helping riders connect with available drivers around Mbombela/Nelspruit and nearby communities.

Beta Service

The platform is currently in beta. Features, pricing, availability, driver coverage, and service areas may change as the system improves.

User Responsibility

Riders must provide accurate pickup and destination details, treat drivers respectfully, avoid false bookings, pay the agreed fare, and not misuse the app.

  • Drivers must keep their profile and documents accurate.
  • Drivers must drive safely and follow road laws.
  • Drivers must respect riders.
  • Drivers must not accept trips they cannot complete.

Availability

Harvey Ride does not guarantee that a driver will always be available. Availability depends on driver location, online status, service area, and demand.

Payments

Payment options may include cash, wallet/credit, card, or other approved payment methods depending on what is active in the app at the time of booking.

Limitation

Harvey Ride provides a technology platform. Drivers are responsible for safe driving, vehicle condition, and compliance with applicable transport rules.

Changes

Harvey Ride may update these terms as the service grows.

These policies are provided for Harvey Ride's beta launch and may be updated as the service grows. For urgent safety matters, contact local emergency services first.